Care home leak detection
across West Midlands.
A high water bill at a West Midlands care home does not necessarily mean an underground pipe has failed. ADI investigates the supply arrangement and the reported symptoms. In the Birmingham case below, incoming supplies held during checks; dripping hot taps and an overflowing cistern required plumbing maintenance.
Call ADI on 0800 852 7763Read the local investigationLines open Monday–Friday, 7:30am–6:30pm
Areas we cover in West Midlands.
West Midlands coverage
- Birmingham
- Coventry
- Wolverhampton
- Dudley
- Solihull
- Walsall
- West Bromwich
- Smethwick
- Oldbury
- Wednesbury
- Stourbridge
- Halesowen
Map of West Midlands
Birmingham: water loss from care-home fittings
ADI investigated unusual water use at a care home with two incoming supplies and meters. The engineer checked the supply arrangement, internal stop valves and storage tank. The incoming supplies held during the checks, and no external or underground leak was identified.
Inspection found hot-water taps continually dripping and a toilet cistern overflowing. The report attributed the wastage to faulty plumbing fittings and recommended servicing or replacing the affected taps, valves and cistern components.
This was a diagnosis and maintenance recommendation. The record does not document repairs or a successful post-repair retest, and it does not establish a measured saving.
Worth mentioning when you call
Hard water
West Midlands’s water is hard, at 200 to 290 mg/l. Limescale builds up inside hot-water pipework, cylinders and heating circuits, so mention any heating or hot-water symptoms.
Heating and hot water leaksPipes under your grounds
The supply pipe from the boundary stop tap into the building is the owner’s to repair, including under a car park or garden. Care homes are business customers, so a leak allowance goes through your water retailer.
Report a leak on the public side to .
Water mains leaksSeveral care homes
Provide each home’s postcode, symptoms and site contact. Keep findings and recommended work separate for each property.
Managing investigations across several homesProtected finishes and restricted rooms
Explain any access restrictions and protected building fabric before booking. Agree further access separately where testing indicates a concealed fault.
Care-home survey servicesMore than one supply
Identify meters, tanks and isolation valves. The Birmingham case had two incoming supplies, making the supply arrangement relevant to the investigation.
Discuss the care-home supply arrangementLeak detection services
for care homes in West Midlands.
Specialist investigations for water mains, heating, bathrooms, roofs, hidden pipes and drains.
Water mains leak detection
Check unexplained consumption and accessible supply pipes.
Explore serviceHeating and hot water leak detection
Investigate heating and hot-water pressure loss.
Explore serviceBathroom and wet room leak detection
Separate supply and waste leaks in bathing areas.
Explore serviceHidden pipe and ceiling leaks
Trace concealed pipework behind damp walls or ceilings.
Explore serviceRoof and building leak detection
Investigate roof ingress; building repairs need the relevant contractor.
Explore serviceDrain leak investigations
Discuss suitable drain testing and available access.
Explore serviceIt’s their home.
We work around it.
A leak investigation needs more than specialist equipment. It needs a conversation about how your home works.
- 01
A visit planned with your team
Discuss room access, resident routines and the essential services your home relies on.
- 02
A targeted investigation
Use the evidence to narrow the search before opening-up work is considered.
- 03
Something clear to act on
Recorded findings help your team understand the problem and plan the next step.
An experienced approach.
Equipment chosen
for the leak.
No single instrument finds every leak. The engineer uses the methods that suit the pipework, the building and the signs of water loss.
About our detection methodsAcoustic detection
Sensitive listening equipment helps an engineer locate the sound of escaping water, including beneath ground and floors.
Thermal imaging
A camera shows surface temperature differences that can help investigate heating pipework and moisture patterns.
Tracer gas
A specialist gas mixture can help trace a leak from a suitable isolated pipe to a detectable point at the surface.
Moisture mapping
Measurements across walls, ceilings or floors build a picture of where moisture is concentrated.
Pressure testing
Testing suitable sections of pipework helps establish which part of a system is losing pressure.
CCTV and inspection cameras
Drain cameras and borescopes give a view into accessible drainage and concealed spaces.
Care settings inWest Midlands.
Tell us about yours. The people, buildings and access arrangements shape the investigation.
Discuss your care homeResidential care homes
Investigations planned around bedrooms, shared bathrooms, dining areas and the home’s daily routine.
Nursing homes
Make essential water and heating requirements part of the brief from the first conversation.
Dementia care settings
Explain visitor procedures, staff escort requirements and any areas where unexpected activity should be avoided.
Care groups and retirement living
One clear enquiry for your estates team, with the practical details agreed for each property.
Rated 4.7 out of 5
on Trustpilot.
A selection of ADI’s 5-star reviews. Figures checked on 11 September 2026.
Read all 1,608 reviews on TrustpilotSelected excerpts from five-star reviews of ADI’s wider service across the UK.
Kristof and Artur were a great team, efficient friendly and effective. Their assumptions were correct and the work carried out in a timely manner.
David Peters · 20 April 2026Read on Trustpilot Paul from ADI has been extremely helpul and shown great knowledge about his profession. He explained the processes and procedures succinctly.
Sally Malin · 16 April 2026Read on Trustpilot
Questions about
West Midlands.
Coverage, pipework and planning questions for care homes in the county.
Ask ADI a questionDoes this cover the county or the wider West Midlands region?
The West Midlands county comprises Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton. It is distinct from the wider West Midlands region. Provide the property postcode to confirm survey arrangements and availability.
Can fittings explain increased water use without a mains leak?
Yes. In the Birmingham care-home investigation, the supplies held during checks, but dripping hot taps and an overflowing cistern needed attention. Report visible fitting faults as well as suspected concealed leaks.
How should access around residents be arranged?
Nominate a care-home contact to coordinate entry to rooms and service areas. Explain restrictions affecting residents and essential services, and agree any isolation before testing begins.
What information is needed for a survey quote?
Provide the full postcode, property type, symptoms, previous investigations and access restrictions. Confirm the nominated site contact and who can authorise work. The office will discuss the scope, quote and current availability.
Call about a leak
in West Midlands.
Have the home’s postcode and a description of what you’ve noticed. ADI’s team will talk through the next step.