An approach that fits your care setting.
Every home has its own routines and access arrangements. Tell ADI about the people, buildings and essential services involved so the investigation can be planned with your team.
Residential care homes
Investigations planned around bedrooms, shared bathrooms, dining areas and the home’s daily routine.
Arrange room access with a named staff contact, and identify suitable periods for testing before the engineer attends.
Nursing homes
Make essential water and heating requirements part of the brief from the first conversation.
Tell ADI about services that must remain available. The home’s responsible staff approve any isolation and the arrangements for affected areas.
Dementia care settings
Explain visitor procedures, staff escort requirements and any areas where unexpected activity should be avoided.
Agree how engineers enter occupied areas and move equipment. Your care team remains responsible for resident support throughout the visit.
Care groups and retirement living
One clear enquiry for your estates team, with the practical details agreed for each property.
Share site postcodes, local contacts and priorities. Ask about coordinating visits and consistent reporting across your portfolio.
Agree the requirements
before attendance.
Site arrangements are specific to your home. Give the ADI team a clear brief so practical requirements can be discussed in advance.
- Visitor sign-in and staff escort requirements
- Engineer checks or documentation your home requires
- Resident routines and access to occupied rooms
- Essential services and authority for any isolation
- Relevant site hazards, access routes and parking
Let’s find out where
the water is going.
Tell ADI what you’ve noticed. The team will discuss your site and the right next step.