Contact ADI about a care home leak
Call ADI on 0800 852 7763 to discuss a suspected leak at your care home, possible investigation methods and appointment availability. A postcode and a description of the problem are a good place to start.
Call ADI’s leak detection
team directly
Call ADI’s team during weekday office hours to discuss the symptoms at your care home, ask about the investigation and arrange a quotation.
0800 852 7763Monday–Friday, 7:30am–6:30pm
Closed Saturday and Sunday.
What to do outside ADI’s office hours
If you call outside office hours, call back when the office reopens on a weekday and follow the steps below first if water is causing a problem now.
What to do if a leak is causing a problem now
Follow your care home’s incident procedure, involve the responsible staff member, keep residents away from affected areas and let your team approve any service isolation.
ADI’s office address for correspondence
Send written correspondence for ADI Leak Detection to its office at the Access Business Centre in High Wycombe, using the full address below.
ADI Leak Detection
Suite 407, Access Business Centre
Handy Cross Roundabout
High Wycombe, HP11 1UP