Care home leak detection
across Buckinghamshire.

Residential, nursing and dementia care homes across Buckinghamshire and Milton Keynes can call ADI about hidden water, heating and hot-water leaks. The investigation is planned with your staff around residents’ routines.

Call ADI on 0800 852 7763Lines open Monday–Friday, 7:30am–6:30pm

Illustrative English care home opening onto an accessible landscaped garden

Illustrative image

Find the source.
Consider the people.

Our approach

Leak detection services
for care homes in Buckinghamshire.

Specialist investigations for water mains, heating, bathrooms, roofs, hidden pipes and drains.

Water mains leak detection

Unexpected bills, wet ground or a meter that keeps moving.

Explore service

Heating and hot water leak detection

Pressure loss in heating circuits and hidden hot water pipework.

Explore service

Bathroom and wet room leak detection

Leaks around showers, en suites and assisted bathing areas.

Explore service

Hidden pipe and ceiling leaks

Damp patches and escaping water with no obvious source.

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Roof and building leak detection

Recurring water ingress through roofs and building fabric.

Explore service

Drain leak investigations

Suspected drainage defects and leaks beneath the property.

Explore service

It’s their home.
We work around it.

A leak investigation needs more than specialist equipment. It needs a conversation about how your home works.

01
A visit planned with your team
Discuss room access, resident routines and the essential services your home relies on.
02
A targeted investigation
Use the evidence to narrow the search before opening-up work is considered.
03
Something clear to act on
Recorded findings help your team understand the problem and plan the next step.

How we plan your visit

ADI engineer using acoustic listening equipment, with the ground sensor resting on the paving — Specialist equipment.
An experienced approach.

Equipment chosen
for the leak.

No single instrument finds every leak. The engineer uses the methods that suit the pipework, the building and the signs of water loss.

About our detection methods

Acoustic detection

Sensitive listening equipment helps an engineer locate the sound of escaping water, including beneath ground and floors.

Thermal imaging

A camera shows surface temperature differences that can help investigate heating pipework and moisture patterns.

Tracer gas

A specialist gas mixture can help trace a leak from a suitable isolated pipe to a detectable point at the surface.

Moisture mapping

Measurements across walls, ceilings or floors build a picture of where moisture is concentrated.

Pressure testing

Testing suitable sections of pipework helps establish which part of a system is losing pressure.

CCTV and inspection cameras

Drain cameras and borescopes give a view into accessible drainage and concealed spaces.

Areas we coverin Buckinghamshire.

The towns below are examples of where ADI works across Buckinghamshire, including Milton Keynes. Homes in the villages and districts around them are covered as well, and the team confirms availability for your postcode when you call.

The CQC lists 183 registered care homes in Buckinghamshire: 134 in the Buckinghamshire council area and 49 in the Milton Keynes council area.

Milton Keynes and the north

Milton Keynes
Bletchley
Newport Pagnell
Olney
Woburn Sands
Buckingham
Winslow

Aylesbury and the Vale

Aylesbury
Wendover
Princes Risborough

High Wycombe and the south

High Wycombe
Marlow
Beaconsfield
Amersham
Chesham
Gerrards Cross

Worth mentioning when you call

Very hard water

Buckinghamshire’s water is very hard, at 280 to 360 mg/l. Limescale builds up inside hot-water pipework, cylinders and heating circuits, so mention any heating or hot-water symptoms.

Heating and hot water leaks

Pipes under your grounds

The supply pipe from the boundary stop tap into the building is the owner’s to repair, including under a car park or garden. Care homes are business customers, so a leak allowance goes through your water retailer.

Report a leak on the public side to Affinity Water, Anglian Water or Thames Water.

Water mains leaks

Homes in more than one town

If your care group runs homes in several parts of the county, give ADI every postcode on the first call and discuss how the visits could be arranged.

Managing leaks across several homes

Care settings inBuckinghamshire.

Tell us about yours. The people, buildings and access arrangements shape the investigation.

Discuss your care home

Residential care homes

Investigations planned around bedrooms, shared bathrooms, dining areas and the home’s daily routine.

Nursing homes

Make essential water and heating requirements part of the brief from the first conversation.

Dementia care settings

Explain visitor procedures, staff escort requirements and any areas where unexpected activity should be avoided.

Care groups and retirement living

One clear enquiry for your estates team, with the practical details agreed for each property.

Leaks traced in
working care homes.

Anonymised examples from ADI’s care home investigations. The locations of these homes are not published.

Finding a hot-return leak in an occupied care home.

Visited March 2025

Water was passing through the floor and cavity wall into the plant room. ADI’s investigation had to account for a busy care home where hot water was still in use.

Exposed copper pipework and a blue-handled valve beneath the care-home floor — Pipework exposed during this investigation. Access through the floor was needed to reach the leak.

A hotspot beside a covered hatch

Visual inspection and a thermal camera helped trace the pipe layout and locate a hotspot near a covered inspection hatch. Pressure testing was not possible while the hot-water system remained in use.

Working with the caretaker, the engineer removed laminate and screed to open the hatch. This exposed a leaking 28 mm copper hot-return pipe.

The repair and the check

The hot-water circuit was drained, the affected pipework was repaired and re-piped, and the supply was restored. The engineer then made a visual check. This was not a pressure-test pass or confirmation that the entire system was free of other leaks.

Floor repair still to arrange

Opening the hatch disturbed the flooring. The caretaker was to arrange its repair, and the report recommended keeping the inspection access available for future maintenance.

Heating pressure loss traced to a pipe under concrete.

Visited December 2025

A care home’s heating system was losing pressure. The building has both radiator and underfloor heating circuits.

Copper heating pipes and fittings exposed in a trench cut through a concrete floor — The heating pipework exposed beneath the concrete floor.

A hand holding a thermal camera over a laminate floor, its screen showing a bright hotspot — The thermal camera picked up a hotspot in the floor.

A hotspot and wet flooring

The engineer isolated the heating circuits, then used a thermal camera and moisture readings to narrow the search. A hotspot and high moisture readings led to an area of wet flooring. The leak was on a heating pipe running beneath the concrete.

Digging out and replacing the pipe

The concrete over the leak was excavated and the leaking section of copper pipe replaced, using endfeed fittings. The engineer refilled the system, bled the radiators and reopened the underfloor heating circuit. When checked afterwards, the system was holding its pressure.

Concrete left for the home

Reinstating the concrete and latex screed over the repair was left for the home to arrange. The report also recommended rerouting the radiator pipework to run from above if leaks came back.

Basement damp and a leaking hot-water pump union.

Visited January 2026

The basement of an occupied care home had extensive damp, with high moisture readings in the floor.

A hand holding an opened brass pump union below a yellow circulating pump — The pump union opened up during the repair.

A yellow hot-water circulating pump with brass unions and valves above and below it — The hot-water pump with a union on each side.

A perished washer on the hot-water return

A visual inspection found a union on the hot-water secondary return leaking continuously above the concrete slab. Its fibre washer had perished. The leak may have been adding to the damp, but it was not proven to be the only cause.

Repaired without a retest

The engineer drained the hot-water cylinder, replaced the washers on both sides of the pump union and fitted one new pump union. Operational constraints at the home meant the system could not be retested afterwards.

Still to be confirmed

Mains leakage was not checked, because no water meter was available. The report recommended monitoring the basement damp and the boiler pressure, and considering dehumidification and a water meter to support further investigation. Water pooling outside was noted as a possible separate source.

A garden tap supply found under the paving.

Visited July 2025

A care home’s garden tap had no water. Its supply pipe ran underground, beneath paving.

A blue plastic water pipe exposed in a narrow trench dug through paving, with buckets and a spade alongside — The supply pipe exposed under the paving.

A distorted black rubber gasket resting on a paving slab — The damaged gasket, removed from the fitting.

Listening along the supply

The engineer traced the supply route and put the pipe under pressure with a compressor, then reintroduced water and used acoustic listening equipment along the line. That located the fault under the paving. When it was dug out, the pipe had come away from its fitting and the gasket was damaged.

Reconnected and pressure tested

The pipe was reconnected with a new gasket, using blue MDPE water pipe and fittings. A pressure test afterwards held, the garden tap had water again and no further leaks were found at that test.

Putting the paving back

The trench was backfilled and the paving slabs relaid. The report recorded no further recommendations. As with any repair, the test result describes the pipe on the day it was checked.

Anonymised accounts from ADI Leak Detection’s job reports. Every photograph was taken during the investigation it appears with.

Discuss access and essential services at your care home

Rated 4.7 out of 5
on Trustpilot.

A selection of ADI’s 5-star reviews. Figures checked on 11 September 2026.

Read all 1,608 reviews on Trustpilot

Craig was punctual, knowledgeable, efficient and very tidy. This is a large property and he traced leaks and sources of damp in walls and in heating pipes under concrete floors.
Joe W. · 4 August 2026Read on Trustpilot
Hamaad from ADI was great. He was very thorough with his work and communicated everything very clearly. He was able to locate the leak and provided a detailed report that could be shared with my insurer. He went above and beyond to answer questions about my insurance claim from both me and my insurer. I'd highly recommend their services.
John · 19 August 2026Read on Trustpilot
Robert was very thorough and explained what he was doing as he went. He detected and fixed 2 leaks in the outdoor water pipe under our paving. Excellent service.
Ed · 4 August 2026Read on Trustpilot
I had an excellent experience with ADI Leak Detection and would highly recommend them. Robert Gires attended our property and was extremely professional, knowledgeable and meticulous throughout the whole process. He carefully removed part of the kitchen cabinet to gain access, dug into the floor to properly investigate and assess the leak, and explained what he was doing along the way. What impressed me most was the care he took with our property. Once the investigation was completed, Robert put everything back in place neatly and left the area tidy. The whole service felt professional from start to finish, and I was very pleased with the work carried out. Thank you to Robert and the ADI team for doing such a thorough job. Highly recommended.
Mohammed S. · 17 August 2026Read on Trustpilot
Booked the engineer over the phone with no issues.. Mathew (the engineer ) arrived on time and was very thorough in his investigation. Leak found and issue sorted very professionally. Would definitely recommend ADI for water leak issues.
G. W. · 12 August 2026Read on Trustpilot
Grant was incredible here in Essex from start to finish. He arrived early, and managed to track down a leak in the bathroom that was making its way through into the kitchen. It turned out there were nails in the pipe! ... which made for quite an amusing moment when Grant came back down absolutely soaked! 😂 To his credit, he took it all in good humour and found the funny side of the situation while getting on with fixing the problem. He was polite, friendly, clearly very experienced and knew exactly what he was doing. He explained what was happening and dealt with the repair professionally and efficiently. Really impressed with the service and would definitely recommend Grant.
Nicole · 10 September 2026Read on Trustpilot

Questions about
Buckinghamshire.

Coverage, pipework and planning questions for care homes in the county.

Ask ADI a question

Do you cover the whole of Buckinghamshire, including Milton Keynes?

ADI provides a nationwide leak detection service, which includes Buckinghamshire and Milton Keynes. The towns on this page are examples. Call 0800 852 7763 with the home’s postcode and the team will confirm availability.

Can the investigation work around our residents?

Tell ADI about occupied rooms, visiting times and any services that must stay on when you call. Access and any testing interruptions are agreed with the home’s staff before the engineer arrives, and your team approves any isolation.

Who repairs a leak on the supply pipe under our car park or garden?

Usually the property owner. The water company is responsible for the main and the pipe up to the boundary stop tap. From there, the supply pipe into the building is the owner’s to maintain and repair. Care homes are business customers, so any leak allowance is claimed through your water retailer.

Does Buckinghamshire’s hard water make a difference?

The county’s water is very hard. Limescale builds up inside hot-water pipework, cylinders and heating circuits, so mention any hot-water or heating symptoms when you call and the investigation can cover those systems.

Which water company supplies our care home?

Affinity Water, Anglian Water and Thames Water each supply parts of Buckinghamshire. As a business customer, your water retailer can tell you which company supplies your site.

Are the engineers DBS checked?

Confirm the attending engineer’s current checks and documentation with ADI when you book. Share your home’s safeguarding, escort and visitor requirements so the visit can be arranged to meet them.

Call about a leak
in Buckinghamshire.

Have the home’s postcode and a description of what you’ve noticed. ADI’s team will talk through the next step.

0800 852 7763

Monday–Friday, 7:30am–6:30pm

Discuss a leak with ADI

Care home leak detectionacross Buckinghamshire.

Leak detection servicesfor care homes in Buckinghamshire.

Water mains leak detection

Heating and hot water leak detection

Bathroom and wet room leak detection

Hidden pipe and ceiling leaks

Roof and building leak detection

Drain leak investigations

It’s their home.We work around it.

A visit planned with your team

A targeted investigation

Something clear to act on

Equipment chosenfor the leak.

Acoustic detection

Thermal imaging

Tracer gas

Moisture mapping

Pressure testing

CCTV and inspection cameras

Areas we coverin Buckinghamshire.

Milton Keynes and the north

Aylesbury and the Vale

High Wycombe and the south

Worth mentioning when you call

Very hard water

Pipes under your grounds

Homes in more than one town

Care settings inBuckinghamshire.

Residential care homes

Nursing homes

Dementia care settings

Care groups and retirement living

A hotspot beside a covered hatch

The repair and the check

Floor repair still to arrange

A hotspot and wet flooring

Digging out and replacing the pipe

Concrete left for the home

A perished washer on the hot-water return

Repaired without a retest

Still to be confirmed

Listening along the supply

Reconnected and pressure tested

Putting the paving back

Rated 4.7 out of 5on Trustpilot.

Questions about Buckinghamshire.

Call about a leakin Buckinghamshire.

Care home leak detection
across Buckinghamshire.

Leak detection services
for care homes in Buckinghamshire.

It’s their home.
We work around it.

Equipment chosen
for the leak.

Rated 4.7 out of 5
on Trustpilot.

Questions about
Buckinghamshire.

Call about a leak
in Buckinghamshire.